Businesses That Need Websites: 9 Signs to Look For

Nine signs a business needs a new website, how to check each in under a minute, and what to say to the owner.

Robbert Veer, Founder

7 min read

Contents

Businesses that need websites the most are the ones that already have a weak one. They are established, they know a website matters, and their current site is costing them customers. You can spot them by nine signs, and each takes under a minute to check.

This guide shows how to find businesses that need websites by those nine signs, how to check each one, and what to say to the owner.

Which businesses need a new website the most?

Small businesses that need websites the most share three things.

  1. They depend on being found. Dentists, lawyers, plumbers, roofers, restaurants and clinics all win customers who search first.
  2. A customer is worth a lot. One new roofing job or one new legal client pays for a website many times over.
  3. Their current site shows the signs below.

A business with no website can be a lead too, and our guide on how to find businesses without websites covers them. But an owner with a weak site has already bought a website once. You are selling an upgrade, which is an easier conversation.

Our own data points the same way. When we scored 20,000 company websites and emailed three groups, the businesses with the weakest 20% of sites replied positively about 3.2 times as often as the rest. The full test is in this post.

The 9 signs

#SignHow to checkTime
1It loads slowlyPageSpeed Insights30 seconds
2It breaks on a phoneOpen it on your phone20 seconds
3No clear next stepLook for a button without scrolling10 seconds
4No HTTPSLook at the address bar5 seconds
5It looks datedFooter year, last news post20 seconds
6Search cannot read itSearch the business name and service30 seconds
7Nothing builds trustLook for reviews, photos, credentials30 seconds
8The words are vagueRead the first screen20 seconds
9Things are brokenClick the main links and the form40 seconds

1. It loads slowly

Google counts a page as good when its main content appears within 2.5 seconds, measured at the 75th percentile of real visits (web.dev). Run the address through Google's PageSpeed Insights and read the Largest Contentful Paint figure for mobile.

What to say. "I opened your site on my phone and the main content took 6 seconds to show. Google's own mark for a good page is 2.5."

2. It breaks on a phone

Open the site on your own phone. Text you have to pinch, buttons too small to tap and menus that cover the page are all failures. Google indexes and ranks the mobile version of a site (Google Search Central), so a poor mobile page affects search as well as visitors.

What to say. "On a phone, your menu covers the phone number."

3. No clear next step

A visitor should be able to call, book or ask for a quote from the first screen. If the only route is a Contact link in the footer, most visitors will not find it.

What to say. "Your booking button sits below three screens of text. I'd move it to the top."

4. No HTTPS

Look at the address bar. A site still on HTTP shows a "Not secure" label in the browser. For a business that takes bookings or contact details, that label is a reason to leave.

What to say. "Your browser bar shows 'Not secure' on the contact page, right where people type their phone number."

5. It looks dated

Check the copyright year in the footer and the date of the last news or blog post. A site that announces a 2018 event on its homepage tells customers nobody is minding the shop.

What to say. "Your homepage still mentions the 2019 open day."

6. Search cannot read it

Search for the business name with its main service and town. Look at how the result reads. A title that says "Home" and a description pulled from a cookie notice mean the basics were never set. Then search the service and town without the name and see whether the business appears at all.

What to say. "When I search 'emergency plumber Tulsa', three competitors show up and you don't, though your reviews are better."

7. Nothing builds trust

Customers look for proof before they call. Real photos of the team and the work, reviews, licenses, years in business. A site built from stock photos with no names on it could belong to anyone.

What to say. "You have 140 five-star Google reviews and not one of them appears on your website."

8. The words are vague

Read the first screen. Can you tell what the business does, for whom and where? "Quality solutions for all your needs" says nothing. "Family dentist in Mesa, open Saturdays" says everything.

What to say. "Your homepage doesn't mention that you open Saturdays. That's the reason many people would pick you."

9. Things are broken

Click the main menu items. Submit the contact form with your own details. Open the menu PDF or the price list. Broken links and forms that go nowhere lose customers who were ready to buy.

What to say. "I tried your quote form twice and got an error page both times."

How many signs make a good lead?

One sign is a detail. Three or more is a pattern, and a pattern is a reason to write.

The mix matters too. A slow site with a clear offer and good reviews needs a tune-up. A site that fails on mobile, hides the phone number and looks ten years old needs replacing. The second owner is your prospect.

Leadodo's AI, Twip, turns this into a score. It reads every website in a search and scores it out of 100 across 10 domains, which are design, speed, mobile, security, SEO, accessibility, content, conversion, trust and technology. Sites below 40 go on the shortlist. See how the score works.

How do you check more than a handful?

By hand, nine checks take about three and a half minutes a site if nothing slows you down. Fifty sites is an afternoon. A thousand is about 58 hours of doing nothing else.

You have three options.

  1. Check fewer, better. Pick one trade in one town and review 50 sites well.
  2. Use free tools in bulk. PageSpeed Insights has an API that covers sign 1. The other eight still need eyes.
  3. Use a tool built for it. This is what Leadodo does. One search, every site scored, the weakest on top.

What do you say to the owner?

Lead with one finding, the one that costs them the most. Say what you saw, what it means for their customers and what you would do. Three sentences.

Do not send the full list of nine. A long audit from a stranger reads as criticism. One clear observation reads as help.

Where you say it matters as well. An email lands among dozens. A posted letter lands on a desk, and we explain why a letter goes first. When you follow up by email, our follow-up templates and subject lines give you the wording.

Questions

What types of businesses need websites the most?

Businesses that customers search for before they buy, and where one new customer is worth a lot. That covers local services such as dental and medical practices, law firms, home trades, restaurants and real estate. Within those, the businesses with outdated sites need one most.

How do I find local businesses that need websites?

Search Google Maps for a trade in your area, open each listing's website on your phone and run the nine checks above. Businesses showing three or more signs go on your list. For a list longer than about 50, use a tool that scores sites for you.

How can I tell if a website is outdated?

Check the footer year, the date of the latest post, whether it works on a phone and whether it uses HTTPS. A site that fails two of those four has not been touched in years.

Is a business with a bad website a better lead than one with none?

Often, yes. The owner has already paid for a site, so they accept that it matters. In our test of 3,570 cold emails, businesses with the weakest websites replied positively about 3.2 times as often as the rest. That test did not include businesses with no site, so it cannot compare the two directly.

Should I send the owner a full audit?

No. Send one finding in your first message and offer the rest on a call. A full audit takes you an hour, overwhelms the owner and gives away the work before you have a conversation.


Next step. Run one search and let Twip score every website in it. See Lead Discovery.

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